Xima Software Announces Strong 2024 Results, Expanded Market Presence and Enhanced Contact Center Solutions
DENVER, Feb. 24, 2025 /PRNewswire/ -- Xima Software, a leading provider of cloud-based contact center solutions for SMBs, today announced its 2024 results, highlighting a year of significant growth, innovation, and customer success. Xima enables companies of all sizes to optimize their customer experience through highly configurable contact center solutions with robust analytics and call reporting, real-time wallboards, skills-based routing, queue callback, multi-channel and web chat solutions while providing customer-centric service.
Throughout 2024, Xima Software onboarded key clients across diverse industries, including expanding its strongholds in the financial services, healthcare, and retail sectors. These new partnerships underscore the value of Xima's intuitive, data-driven solutions in optimizing customer interactions and business performance.
"Our growth this year reflects our commitment to providing SMBs with enterprise-grade contact center capabilities at a fraction of the cost," said Matt Warta, CEO of Xima Software. "As we look ahead to 2025, we remain focused on innovation, customer success, and expanding our reach to empower businesses with cutting-edge customer experience solutions."
Key Achievements and Milestones in 2024:
- Achieved 173% Software-as-a-Service (SaaS) revenue growth year-over-year, reinforcing Xima's market momentum
- Welcomed more than 100 new customers, expanding its global footprint
- Launched many high-value product features like Advanced IVR capabilities, Multi-Channel support for seamless customer interactions, and integration with Microsoft Teams to enhance collaboration and efficiency
For more information about Xima Software and our solutions, visit www.ximasoftware.com.
About Xima Software
Xima Software is a global market-leading SaaS and software contact center platform. Xima enables companies of all sizes to optimize their customer experience through highly configurable contact center solutions with robust analytics and call reporting, real-time wallboards, skills-based routing, queue callback, multi-channel and web chat solutions while providing customer-centric service. Learn more at www.ximasoftware.com.
Media Contact:
Camille Thompson
VP, Marketing
Xima Software
cthompson@ximasoftware.com
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SOURCE Xima Software