JCP&L Completes Pre-Winter Inspections and Maintenance to Help Keep Power Flowing Safely and Reliably During Frigid Months

Company offers tips for customers to manage seasonal heating bills

HOLMDEL, N.J., Dec. 4, 2024 /PRNewswire/ -- Jersey Central Power & Light (JCP&L), a subsidiary of FirstEnergy Corp. (NYSE: FE), has completed preventative maintenance and inspections to reinforce the electric grid in its 3,200-square-mile service region and help keep power flowing safely and reliably to customers during the chilly winter months.

The work, which includes proactive assessment of key equipment, vehicles and the environment surrounding the lines, ensures that the system is ready for the increased demand brought on by colder temperatures and heavy snow, ice and winds that can damage poles, wires and substation equipment during winter storms.

Doug Mokoid, FirstEnergy's President, New Jersey: "JCP&L customers depend on safe, reliable electric service to keep warm and comfortable during these coldest months. While we've had a string of mild winters, we don't know what Mother Nature has in store for us this year, and we are making sure our system, our equipment and our team members are ready for whatever comes our way."

Seasonal preparations included:

• Winterizing substation buildings that house remote-controlled equipment.
• Tuning up heating equipment for substation components to ensure cold weather doesn't lead to equipment malfunctions.
• Inspecting batteries used to power electrical devices that can sense abnormal conditions in the system as well as the motors that operate switches to isolate those problems.
• Conducting equipment inspections using high-tech thermal imaging cameras to look for hardware problems and potential "hot spots," or weakened areas in the lines.
• Inspecting transmission lines using a helicopter in areas not visible from the ground.
• Servicing company bucket trucks and other vehicles to help ensure safe operations during the winter season, with special emphasis placed on the condition of tires and air braking systems, which can freeze up if moisture is present.
• Inspecting snow chains and snow removal equipment to ensure safe access to work sites.

Tree trimming throughout the year also helps reinforce the power system ahead of the winter season by maintaining proper clearances around electrical equipment. JCP&L and its certified tree contractors have trimmed trees along more than 3,100 miles of power lines so far this year, with more than 300 additional miles expected to be completed by the end of December.

Beyond infrastructure maintenance, JCP&L employees also participated in readiness exercises and drills throughout the year to test the company's restoration process used to address winter storm-related power outages. With a core focus on safety, company leadership also reviews cold-weather safety procedures with field employees, including tips to traverse slippery conditions and help ensure safe arrival at work sites. Crews are also reminded to hydrate and take frequent breaks in warm trucks to avoid frostbite and maintain sharp mental focus.

Customers can review tips to prepare in advance for severe weather, and view restoration updates if storms do cause power outages, by visiting FirstEnergy's 24/7 Power Center at firstenergycorp.com/outages. 

Cold Weather Tips for Customers 

With the winter storm season also comes frigid temperatures and rising energy costs. Customers can take steps to keep their homes comfortable while managing their electricity bill this cold season. The following tips can help customers use electricity wisely during this period of high demand:  

• Seal any leaks around windows and door frames with caulk or weather stripping to prevent cold air from sneaking into your home. 
• Close the fireplace damper when it is not in use to keep cold air out. 
• Close the drapes at night. During the day, only open those that receive direct sunlight. 
• Check furnace fan filters. Clogged filters waste energy and money by forcing a heating system to work harder than necessary.
• Make sure your home is properly insulated. If you have less than six inches of insulation, you'll benefit by adding more. 
• Payment arrangements and assistance programs are available for customers who need help with their electric bills. For more information, visit firstenergycorp.com/billassist. 
• More energy efficiency tips as well as no-fee energy efficiency kits, home energy analyzers and the details of JCP&L's other regulated energy efficiency programs can be found at energysavenj.com.

JCP&L serves 1.1 million customers in New Jersey in the counties of Burlington, Essex, Hunterdon, Mercer, Middlesex, Monmouth, Morris, Ocean, Passaic, Somerset, Sussex, Union and Warren.  Follow JCP&L on X @JCP_L, on Facebook at facebook.com/JCPandL or online at jcp-l.com.

FirstEnergy is dedicated to integrity, safety, reliability and operational excellence.  Its electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland and New York.  The company's transmission subsidiaries operate approximately 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions.  Follow FirstEnergy on X @FirstEnergyCorp or online at firstenergycorp.com.

Editor's note: Photos of workers conducting inspections to enhance service reliability for JCP&L customers are available for download on Flickr.

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SOURCE FirstEnergy Corp.