CTL Updates Accident Service Plans to Protect and Extend the Life of Chromebooks

CTL's flexible post-warranties minimize downtime and maximize the lifespan of Chromebook fleets

BEAVERTON, Ore., Feb. 11, 2025 /PRNewswire/ -- CTL Corporation, a global cloud-computing solution leader for education and enterprise, recently updated its comprehensive set of CTL Lifecycle Services with a refreshed version of its popular Accident Pack Service Plans. Intended for post-warranty coverage, CTL's Accident Pack Service Plans save IT managers time and effort by providing a fast, flexible repair option to protect and extend the life of Chromebooks.

"With the ongoing funding crunch, we know our customers are looking to extend the life of some segments of their Chromebook fleets," noted Jeremy Burnett, Vice President of Technology, CTL.  "With CTL's Accident Pack Service Plans, IT administrators can not only keep their fleets running longer, but smarter. After warranty expiration, they can buy these and use them as incidents arise without the hassle of tracking serial numbers and worrying about expiration dates. This flexibility is unprecedented in the Chromebook service industry."

CTL's updated Accident Pack Service Plans make it easier for IT administrators to easily manage post-warranty repairs, decrease downtime, and ensure CTL Chromebooks continue to provide value for longer periods of time.

 CTL's Accident Pack Service Plans provide repair services once the original CTL manufacturer warranty or extended warranty has expired. Easy to buy and easy to use, schools will realize a myriad of benefits from CTL's Accident Pack Service Plans:

• Chromebook fleet life extension. The Accident Pack Service Plan protects against unexpected damage. Each "pack" covers one major accidental damage incident per device, defined as damage to the mainboard, keyboard, screen, or battery.
  
  
• Ultimate flexibility. With no serial number restrictions and no expiration dates, IT administrators can use these service packs on any CTL Chromebook at any time. Accident Packs are valid from the day of purchase with no waiting period.
  
  
• Time and management savings. IT administrators can pre-purchase CTL Accident Packs in minimum quantities of 100 for cost-effectiveness and simplified management of repair processing.
  
  
• Minimized downtime. With free 2-way RMA shipping (on 5+ devices) and 5-day guaranteed turnarounds, school devices are back in action quickly.
  
  
• Assured quality. CTL's service team performs OEM-expert repairs, ensuring devices are repaired with quality parts by trained technicians.
  
  
• Sustainability. Extending the lifespan of Chromebooks reduces e-waste. CTL is the only Chromebook manufacturer certified as a B Corp, offering responsibly sourced components, eco-friendly packaging, trade-ins, and electronics recycling end-of-life programs.

"These Accident Packs complement CTL's complete Lifecycle Services for Chromebook customers. From planning and configuration through deployment, maintenance, and program sustainability, we are there every step of the way to help our customers gain the most value from their Chromebook program," concluded Burnett.

CTL's Accident Pack Service Plans are priced at $99 each, MSRP. Bundle pricing with CTL Chromebooks may also be available depending on volume. Complete terms and conditions of the plan can be found on CTL's website under "Continuing Care and Services."

About CTL
CTL is a global computing solutions manufacturer empowering success at school and in the workplace with award-winning technology products and industry-leading services. For 35-plus years, customers in more than 65 countries have relied on CTL's award-winning offerings of Chromebooks, Chromeboxes, monitors, and video collaboration tools. CTL offers Lifecycle Services to help customers innovate what's next, creating tailored solutions delivered with nimble responsiveness. CTL's expertise has earned designations as a Google Education Premier Partner, a Google Cloud Partner, and an Intel Technology Platinum Partner. In 2024, CTL was officially certified as a B Corp™ for its commitment to sustainability and social responsibility. For further information, visit ctl.net.

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SOURCE CTL