ModelOp Appoints Client Engagement Leader Jennifer Ward to Vice President of Customer Success to Drive AI Governance Innovation for Enterprises

Ward's business transformation background will be an asset to ModelOp and its customers as she brings over two decades of executive experience with complex consulting delivery programs, industry operations management, customer experience management, sales, and customer success.

CHICAGO, April 1, 2025 /PRNewswire/ -- ModelOp, the leading AI Governance software for enterprises, is pleased to announce the appointment of Jennifer Ward as its new Vice President of Customer Success. Ward brings deep expertise in managing high-performance sales and customer success teams, people development, customer experience and organizational change management, further strengthening ModelOp's leadership in helping enterprises accelerate and scale AI innovation, responsibly.

"Jennifer's proven track record in enterprise customer success and her experience in the technology services sector makes her a critical addition to our leadership team," said Pete Foley, CEO of ModelOp. "Her strategic vision and expertise will be instrumental as we continue to expand our AI governance platform to meet the evolving needs of enterprises."

Ward joins ModelOp from Domo, Inc., an AI and Data Products Platform, where she successfully drove net revenue retention for a Strategic Enterprise portfolio as Director of Enterprise Customer Success. Before that, she spent over 10 years at Accenture, leading sales and business transformation initiatives across APAC and North America, including serving as Managing Director in Communications, Media, and Technology. At ModelOp, she will be responsible for enterprise customer engagement, retention, and growth strategies with a focus on helping our enterprise clients achieve their critical AI business outcomes.

"I'm thrilled to join ModelOp at such a pivotal moment for AI governance," said Ward. "Organizations are under increasing pressure to ensure compliance, manage risk, enable innovation, and drive business value from AI models. ModelOp doesn't just understand AI governance - it defined the category, and I look forward to helping our customers navigate the complexities of transformation and scaling AI with confidence."

ModelOp is trusted by Fortune 500 companies across industries, providing cutting-edge solutions for AI model governance, compliance, and operationalization. With Ward's appointment, the company further accelerates its mission to help organizations better maximize the value of AI while maintaining transparency and regulatory compliance.

Visit https://www.modelop.com/ to learn more.

About ModelOp

ModelOp is the leading AI Governance software for enterprises and helps safeguard all AI initiatives - including generative AI, Large Language Models (LLMs), in-house, third-party, and embedded systems - without stifling innovation. Through automation and integrations, ModelOp empowers enterprises to quickly address the critical governance and scale challenges necessary to protect and fully unlock the transformational value of enterprise AI - resulting in effective and responsible AI systems. In 2024, ModelOp received the prestigious AI Breakthrough Award for "Best AI Governance Platform" and was also recognized as a winner in Inc.'s Best in Business Awards in the AI & Data category. In 2025, it was awarded the "Best AI Governance Software Award" from Netty Awards. Follow ModelOp on LinkedIn.

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SOURCE ModelOp